Dr Susan Nancarrow is a health workforce researcher, strategist and futurist. With over 25 years’ experience advising governments, professional bodies, and health organisations across Australia, the UK and globally, she has published more than 120 peer-reviewed works on health workforce planning, interdisciplinary team effectiveness, and professional role redesign.
Susan is the founder of HealthWorX Futures, where she helps organisations navigate the opportunities and risks of AI-enabled healthcare. Her work spans from high-level governance innovation to practical workforce tools, and she is known for her ability to make complex, system-level trends tangible for practitioners on the ground.
A surfer, systems thinker and relentless challenger of outdated professional boundaries, Susan brings a unique, engaging perspective on how emerging technologies like AI are reshaping what it means to be a health professional in the 21st century.